Privacy Policy manis888

Introduction and Scope of This Policy

manis888 is an online gambling platform operating under international licensing and providing services to users in Malaysia. This Privacy Policy explains how we manage personal information collected when you register an account, use our services, contact customer support or interact with any part of our platform.

By using manis888 services, you agree that your personal information will be processed in accordance with the terms set out in this Privacy Policy. If you do not agree with any provision here, you are advised not to use our platform. This policy applies to all users, including those who only browse the manis888 website without registering an account.

Personal Information We Collect

manis888 collects various categories of information depending on how you interact with our platform. This information is collected directly from you, automatically during use, or through legitimate third parties.

The information we collect includes:

• Identity information such as full name, date of birth and identification card number (MyKad) for identity verification purposes and to confirm that users are aged 21 and above.
• Contact information including email address, mobile phone number and residential address.
• Account details such as username and password stored in encrypted form.
• Financial information including preferred payment methods, deposit and withdrawal records, and relevant e-wallet details such as Touch 'n Go eWallet, DuitNow, Boost and ShopeePay.
• Technical data such as IP address, browser type, operating system, cookie data and device information used to access the platform.
• Game activity records, including the types of games played, bet amounts and transaction history.
• Correspondence with our customer support team via live chat or email.

Purpose of Data Collection and Use

Every piece of information we collect has a specific and legitimate purpose. manis888 does not use user data outside the scope stated below without obtaining additional consent from you.

• Account registration and verification: Allows us to verify user identity, ensure all registrants meet the minimum age requirement of 21, and comply with Know Your Customer (KYC) requirements under our international licence.
• Financial transaction processing: Processes deposits from RM10 and withdrawals from RM100, identifies any suspicious financial activity, and verifies the payment methods used.
• Service improvement: Analyses usage patterns to enhance the user experience, improve the technical performance of the platform, and develop relevant new features.
• 24/7 customer support: Enables our support team to assist users more effectively in Malay and English via live chat and email.
• Legal compliance: Meets licensing obligations, complies with directions from lawful authorities, and prevents money laundering or fraud.
• Marketing communications: Sends information about bonuses, promotions and platform updates to users who have given their consent.

Information Sharing and Disclosure

manis888 takes a highly limited approach to sharing user data. We do not sell or disclose your personal information to third parties for commercial purposes without your consent. However, there are a few limited circumstances in which data disclosure may occur:

• To payment service providers used to process your transactions, including FPX and cryptocurrency processors, to the extent necessary to complete those transactions.
• To technology service providers that help us operate the platform, subject to confidentiality agreements that bind them.
• To regulatory authorities or law enforcement when lawfully required, or when we have reasonable grounds to believe that disclosure is necessary to protect the rights, property or safety of manis888 or other users.
• In the event of a company merger, acquisition or asset sale, where user data may be transferred to a new entity, subject to notification to users and continuation of equivalent protections.

Use of Cookies and Tracking Technologies

manis888 uses cookies and similar tracking technologies to improve platform functionality and the user experience. Cookies are small data files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login sessions and account security. These cookies cannot be disabled.
• Performance Cookies: Collect information about how users interact with the platform to help us identify and fix technical issues.
• Functional Cookies: Remember your preferences such as preferred language and display settings to provide a more consistent experience.
• Analytics Cookies: Help us understand aggregated usage patterns for ongoing improvement purposes.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the manis888 platform.

Data Retention Period

manis888 retains user personal data only for as long as necessary for the purposes stated in this Privacy Policy, or for as long as required by applicable laws and licensing requirements.

Active account records are kept for the duration your account is active plus the period specified by the licensing authority after account closure. Financial transaction records are retained in accordance with applicable legal requirements for audit and compliance purposes. Customer support communication data is kept for a sufficient period to allow resolution of any disputes.

When data is no longer needed, we will delete or destroy that information in a secure and irreversible manner.

Cross-Border Data Transfers

As manis888 operates under international licensing, user data may be processed or stored on servers located outside Malaysia. In such cases, we ensure that all data transfers are carried out with adequate protections in place, including the use of standard data processing agreements that guarantee a level of security equivalent to this policy.

We only transfer data to jurisdictions or service providers that we have assessed as providing an adequate level of data protection for the benefit of our users.

Data Security and Protective Measures

We implement multiple layers of technical and organisational security to protect manis888 user data from unauthorised access, misuse, disclosure, alteration or accidental destruction.

Security measures we use include:

• Data encryption during transmission using the latest TLS protocols.
• Password storage using strong hashing algorithms — your password is never stored in a readable form.
• Two-factor authentication (2FA) is available to protect user accounts.
• Continuous system monitoring to detect any unusual activity or intrusion attempts.
• Regular security audits by independent parties to assess the effectiveness of our protection systems.
• Information security training for all manis888 staff who have access to user data.

Age Verification and Protection of Young Users

manis888 sets a minimum age requirement of 21 years for all users. This platform is not intended for those under 21 years of age, and we do not knowingly collect information from individuals below that age limit.

During the registration process, we require age verification through a valid identification document such as MyKad. If we find that information from a user under 21 years of age has been collected unintentionally, we will take immediate steps to delete that information and close the account in question.

Privacy Policy Updates

manis888 reserves the right to modify this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or industry best practices. Any significant changes will be communicated to users via a notice on the platform or through the registered email address.

Your continued use of the manis888 platform after the effective date of any amendment to this Privacy Policy is considered your consent to the updated version. We encourage you to review this page periodically to stay informed of any recent changes.